Privacy

Privacy Policy

This policy explains how AIPIA Connect handles purchase information and business-card processing.

Last updated: 18 August 2026

Privacy by architecture: AIPIA Connect is built so the contacts you scan stay on your phone. AIPIA does not operate a contacts database.

1. Information AIPIA collects and processes

  • Purchase email. When you buy a plan, our payment provider HitPay passes AIPIA the email address used for the purchase so we can issue your licence code. We retain it for up to 30 days. AIPIA never sees or stores your card details.
  • Basic scans — nothing is transmitted. Basic card reading runs entirely on your phone. The card image and the extracted details do not leave your device.
  • Pro AI scans. The card image is sent to our AI processing provider, Anthropic, read, and the result returned to your phone. AIPIA does not store the image or the extracted details on its servers. Anthropic does not use commercial API data to train its models, and deletes API inputs and outputs within 30 days of receipt except where its usage policy or the law requires longer retention.
  • Usage counters. AIPIA keeps a count of scans used against your licence code, to apply your plan allowance and to prevent abuse. It is not linked to your identity.

2. What AIPIA does not collect

AIPIA does not collect or store the contact details read from cards, your notes, tags or event labels, your saved contacts, or your follow-up message history. These are held on your device. If you switch on Google Sheets sync, the data you choose to sync is written to a spreadsheet in your own Google account, which AIPIA has no access to.

3. How we use information

We use the limited information above only to issue licences, apply plan allowances, operate and secure the service, respond to support requests, and process Pro AI scans. We do not sell personal data, and we do not use it for advertising.

4. Cookies and analytics

This website sets no cookies and runs no third-party analytics or advertising scripts.

5. Overseas processing

Pro AI scan processing takes place outside Singapore on infrastructure operated by Anthropic. AIPIA takes reasonable steps to ensure that this processing provides a standard of protection comparable to the Personal Data Protection Act 2012.

6. Your rights

You may ask what personal data AIPIA holds about you, ask for it to be corrected, or withdraw consent. Because AIPIA holds only a purchase email address, most requests can be handled immediately. Contact our Data Protection Officer at philipleow@aipia.ai.

7. Contact

For privacy or PDPA enquiries, contact our Data Protection Officer at philipleow@aipia.ai.